Shipping Policy

Thank you for shopping with us. Below are the terms and conditions. 

Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification once your order has shipped.

During high order volumes, shipments may experience slight delays.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Estimated delivery times:

• Standard Shipping: 3–7 business days 
• International Shipping: 7–30 business days

Delivery delays can occasionally occur due to carrier issues, customs, or unforeseen circumstances.

Order Tracking

Once your order has shipped, you will receive a tracking number via email so you can monitor your shipment status.

International Shipping

We currently ship to selected international destinations. Customers are responsible for any customs duties, taxes, or import fees that may apply.

Lost or Damaged Packages

We are not responsible for delays, lost, or damaged packages caused by shipping carriers. If your package arrives damaged, please contact the shipping carrier directly to file a claim.

If you need assistance, contact us at:

• Email: Innovative.art25@gmail.com  

Incorrect Shipping Address

Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly entered addresses.

Contact Us

If you have any questions about this Shipping Policy, please contact us at:

• Email: Innovative.art25@gmail.com 
• Business Hours: Monday – Friday, 9:00 AM – 5:00 PM